Terms of Use

Last updated: 24 September 2026

Introduction

Welcome to The Entourage Effect Pty Ltd (ACN 650 002 127) (ABN 26 650 002 127) (“The Entourage Effect”, “we”, “us”, “our”).

These Terms of Use (“Terms”) apply to everyone that browses, accesses, or provides information to us on or through the website at https://www.theentourageeffect.com.au and related pages (the “Website” or “Platform”).

“Terms” means these terms of use, our Privacy Policy and any other agreement with us that you accept in connection with the Website.

“Services” means the information and functionality we make available on the Website, including information about alternative medicine wholesale and distribution, our technology offerings (including MediStack and related products described on the Website), partner registration forms for pharmacies, suppliers, clinics and doctors, and contact forms.

By accessing or using the Website, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree, you must stop using the Website.

Our Services (this Website)

This Website is provided to describe The Entourage Effect’s wholesale, distribution and technology activities and to enable you to contact us or register interest as a pharmacy, supplier, clinic or doctor partner. The Website does not itself provide clinical consultations, prescribe medicines, or process prescription dispensing.

We may in our absolute discretion refuse, decline or cease to respond to an enquiry or registration request, interrupt or modify Website availability, or update Website content at any time.

Your obligations

Using our Services

By accessing the Website, you agree to comply with these Terms. You must use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website.

Accurate information

Where you submit information through a contact or registration form, you must ensure the information you provide is accurate and up to date.

Access and security

You are responsible for ensuring that any access credentials you use for third-party portals linked from this Website (such as pharmacy, supplier or clinic portals) are kept secure. Those portals may have their own separate terms.

Appropriate use

You must not misuse the Website, attempt to gain unauthorised access to systems or data, or use the Website to transmit harmful or unlawful content.

Third-party portals and links

The Website may link to third-party or related platforms (including pharmacy, supplier and clinic portals, and MediStack properties). Those platforms may be governed by separate terms and privacy policies. We are not responsible for the content or practices of third-party sites we do not control.

Intellectual property

All content and materials available through our Website, including but not limited to text, graphics, website name, code, images and logos, are our property or licensed to us and are protected by applicable law. Any unauthorised use of these materials is prohibited.

Communications

By submitting a contact or registration form, you agree that we may contact you about your enquiry using the contact details you provide (including by email or telephone). Marketing communications (if any) will be sent only where permitted by law and you may unsubscribe where applicable.

Privacy Policy

Our collection and handling of personal information is described in our Privacy Policy. Form submissions on this Website are processed via Formspree, and the Website uses Google Analytics, as described in that Policy.

Limitation of liability, disclaimer and indemnity

Other than as expressly set out in these Terms, we make no express or implied warranties in relation to the Website. You expressly agree that use of the Website is at your sole risk. We do not warrant that the Website will be uninterrupted or error-free. We do not warrant any particular outcomes from your use of the Website or reliance on information or content provided through the Website.

To the maximum extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, the Website. Where liability cannot be excluded, our liability is limited to resupplying the relevant Website information or service, or paying the cost of having it resupplied, at our option.

You agree to indemnify us against claims, losses and expenses arising from your breach of these Terms or misuse of the Website.

General

We may amend the Terms at any time. All amendments are effective from the date they are published on the Website or otherwise notified to you. By continuing to use the Website, you agree to be bound by the amendments to the Terms.

The Terms set out the entire agreement between you and us in relation to your use of the Website.

If you do not accept the Terms including any amendments, or are not satisfied with the Website, your only recourse (to the extent permitted by law) is to immediately stop using the Website.

If any provision of the Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability will not affect the operation or interpretation of any other provision of the Terms, to the intent that the invalid or unenforceable provision will be treated as severed from the Terms.

We may assign our rights and novate or transfer obligations which arise under the Terms. You must not assign your rights or novate or transfer obligations which arise under the Terms without our prior written consent.

The Terms are governed by the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts located in New South Wales.

Contact

Questions about these Terms: [email protected] or 1300 223 842.